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Recent support

Posted By LisaNd

"Recent support"

About: Urgent Community Response Mid Hants

(as a staff member posting for a patient/service user),

I did not feel that the information provided has always been consistent and clear, it has been confusing. Conflicting information between different services has added to the confusion. There needs to be clearer information with medication. 

I have had different staff in each day.

I don't feel like I've always been told the truth.

Do you have a similar story to tell? Tell your story & make a difference ››

Responses

Response from Vanessa Shipley, UCR Mid Team Lead, Mid Hampshire, Southern Health last month
We are preparing to make a change
Vanessa Shipley
UCR Mid Team Lead, Mid Hampshire,
Southern Health

runs the UCR mid Hampshire team day-to-day

Submitted on 07/07/2025 at 17:22
Published on Care Opinion at 18:06

Thank you for your honest and open feedback.

I'm so sorry to hear your experience with the team did not meet your expectations.

The team will be reviewing their practices to see where we can make improvements.

By bringing this to our attention we can reflect on your experience and ensure other patients do not feel like this.

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
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