"The information provided was supportive and very helpful"

About: Altnagelvin Area Hospital / North West Cancer Centre Altnagelvin Area Hospital North West Cancer Centre Londonderry BT47 6SB

Posted by Annxy89 (as a service user), 4 days ago

My mother had an appointment with the Macmillan Skin Cancer clinical Nurse specialist Shauna and Consultant Dr Podmore.
We want to take the time to highlight this very positive experience.
The Nurse Shauna was professional and compassionate during her consultation, which helped reduce my mothers anxiety about the lesion she found.
The information provided was supportive and very helpful.
The treatment provided has already made a big difference by significantly reducing this lesions.
Many thanks team for your skills and expertise in this matter.

More about:

Do you have a similar story to tell?

Responses

Debbie Hunter

Macmillan Service Improvement Lead, North West Cancer Centre,

WHSCT

I work to identify, develop and implement a range of service improvement initiatives within cancer services across the Western HSC Trust. I work alongside the range of colleagues from the multi professional team in North West Cancer Centre to support service outcomes through service improvement activities.

Submitted on 03/07/2025 at 10:45

Published on Care Opinion at 11:14

Dear Annxy89
Thank you for sharing your experience on care opinion and taking the time to highlight how Shauna's professional and compassionate approach supported your Mum recently.
We value all feedback and are pleased to hear of your positive experience of how Shauna, Macmillan Skin Cancer Clinical Nurse Specialist and Dr Podmore supported your Mum through their compassionate and professional care.
I will pass on your feedback to Shauna and Dr Podmore, I know this will mean a lot to them both.
Wishing you and your Mum well.
Debbie Hunter
Macmillan Service Improvement Lead
North West Cancer Centre

{{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
Was this response helpful? Yes | No
Thank you for your feedback.
See more responses from Debbie Hunter

Navigation
Shortcut Help	?
Go to Home	g + h
Go to Tell Your Story	g + t
Go to About Us	g + a

Text size

Theme

Language

The information provided was supportive and very helpful

"The information provided was supportive and very helpful"

Responses

Keyboard Shortcuts

Opinions
Next Response	j
Previous Response	k