I recently phoned 111 regarding my newborn and had explained how unwell i had been feeling and was advised to phone maternity assessment, when doing so I explained the pains I had been getting in my breasts, how feverish I felt and was advised to go home check my temperature drink 4 litres of water and take painkillers. Then if I still felt the same later on that night to phone back and only then I would be seen.
The doctor at the urgent care unit who my newborns appointment was with kindly checked my temperature for me and it was at 40.3 and my heart rate was 134bpm and turns out I had mastitis.
The lady at 111 was so lovely and prescribed me with antibiotics and painkillers and explained I was lucky I took my baby to get checked as I could’ve ended up with sepsis.
I have been fobbed off more than once with maternity assessment and it began to make me not want to phone as i knew there was no chance i would get seen.
"Concerns regarding care"
About: Maternity care / Maternity Assessment Maternity care Maternity Assessment KY2 5AH NHS 24 / NHS 24 (111 service) NHS 24 NHS 24 (111 service) Victoria Hospital / Urgent Care Centre Victoria Hospital Urgent Care Centre Kirkcaldy KY2 5AH
Posted by deploymentkd99 (as ),
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