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"Incredible care from start to finish"

About: Maternity care / Labour suite maternity Maternity care / Maternity Assesment/Triage Queen Elizabeth University Hospital Glasgow / Maternity care

(as a service user),

I can't hardly put into words how excellent my maternity and postpartum care has been. 

I was in the MAU twice before labour  for various reasons and the staff could not have been kinder both on the phone and in hospital, never making me feel silly for going to get checked! 

When I was in (very fast!) labour, the midwives in the MAU didn't hesitate to believe me (not my experience with a previous birth in a different area) and did there utmost to keep me comfortable and prepare a room for me. 

The stars of the show, Mira and Kate, were the dream delivery team during a very fast and furious labour, they were so kind, caring and incredibly good at their jobs. I felt so safe during a scary time. 

The post natal wards always has its challenges with shared wards/noise etc, but every single staff member I dealt with was kind and efficient, really felt like nothing was too big an ask for them. 

Thank you all 

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Responses

Response from Gaynor Bird, Lead Midwife, Maternity, NHSGGC yesterday
Gaynor Bird
Lead Midwife, Maternity,
NHSGGC
Submitted on 01/07/2025 at 15:37
Published on Care Opinion at 15:37


picture of Gaynor Bird

Dear Catcarqos,

Thank you so much for your kind words — they truly mean the world to our team.

We’re so proud to hear that your maternity and postpartum care experience was such a positive one. It’s our absolute priority to ensure every patient feels heard, respected, and supported, and your message is a wonderful reminder of why we do what we do.

We’ll be sure to pass on your heartfelt thanks to Mira, Kate, and the entire team in the MAU and postnatal wards — they’ll be so touched to know they made such a difference during such an important and intense time in your life.

Wishing you and your family all the very best as you begin this new chapter together.

Best wishes

Gaynor

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