Went to dermatology for a biopsy in the City Hospital, checked in at reception, explained I was really nervous, the receptionist was very kind to mention it to the nurse Inga who was doing my biopsy.
Inga came and spoke to me bringing me into the room and put numbing cream on me before the procedure - all I can say is what a fantastic woman she is - she talked me right through it, she calmed me right down she was amazing from start to finish. She definitely made my experience relaxing and completely at ease - she made me feel like a person that mattered.
Not one thing would I change so thank you Inga - we definitely need more Inga's in all health care.
"Made my experience relaxing and completely at ease"
About: Belfast City Hospital / Dermatology Belfast City Hospital Dermatology BT9 7AB
Posted by septembergy84 (as ),
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