"Grim,Slow,Unhelpful"

8 hours of waiting to see a doctor this morning, people throwing up left right and centre not one cleaner in sight. Not one doctor/nurse/helper keeping an eye on the waiting room with sick/scared people. No care no attention. Your security guards are also useless. Sitting on instagram watching reels unable to actually help anyone. Just jobsworths. I know the NHS is struggling but with the right staff/cleaning teams as a starting point that would help. Next time I need to use the service I will look to avoid PAH due to this now being the second bad experience here. Some points for staff: communicate better with people who are sick and scared. Keep people up to date I find it crazy that the staff get annoyed with people asking how long the wait time is when they have been sat for 4 hours with no further communication. PAH needs a shake up and sorting out to make it work and be safe. I personally don’t think it’s a safe service currently.