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"New Beginnings excels"

About: Addiction services / Doncaster Substance Misuse Service - New Beginnings

(as a service user),

My experience at New Beginnings was excellent.

I would rate my care 100% there is nothing I would have changed.

It’s amazing I have completed private detoxes in the past and New Beginnings excels my experiences there. The staff can’t do enough for you.

I felt comfortable on both detox and SDP I’ve met lovely staff and other service users.

The bedding is uncomfortable and the covers don’t stay on.

I don’t think anything could be improved, I didn’t want to go home.

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Responses

Response from Kelley Ward, New Beginnings Ward Manager, Aspire, Rotherham, Doncaster and South Humber NHS Foundation Trust 3 months ago
Kelley Ward
New Beginnings Ward Manager, Aspire,
Rotherham, Doncaster and South Humber NHS Foundation Trust
Submitted on 09/07/2025 at 16:18
Published on Care Opinion at 16:18


Hi Thankyou for your feedback its great to hear that your experience was exceptional and that you would have liked to stay longer! Thankyou for your feedback around the bedding, this is something that we are looking into changing so thankyou for raising this.

I will be sure to pass on your thanks and kind words to the team. Good luck with your ongoing journey and everyone at New Beginnings wishes you all the best.

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