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"Supported by staff at all times"

About: Addiction services / Doncaster Substance Misuse Service - New Beginnings

(as a service user),

When I as on detox my experience was exceptional, 1st class.

The care was 10/10 from detox staff. There is nothing I would have changed about my time.

I feel the facilities were good and don’t feel like any improvements could have been made.

I feel supported by staff at all times.

The beds and bedding weren’t very comfortable especially when in the first days of detox when I was experiencing alcohol withdrawals.

I feel New Beginnings would benefit from having excersise equipment and more walks when staff can facilitate as this benefits peoples mental health.

I would 100% recommend someone complete a detox at new beginnings if they need it.

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Responses

Response from Kelley Ward, New Beginnings Ward Manager, Aspire, Rotherham, Doncaster and South Humber NHS Foundation Trust 3 months ago
Kelley Ward
New Beginnings Ward Manager, Aspire,
Rotherham, Doncaster and South Humber NHS Foundation Trust
Submitted on 09/07/2025 at 16:17
Published on Care Opinion at 16:17


Hi Thankyou for your feedback its great to hear that your experience was exceptional.I will be sure to pass on your thanks and kind words to the team.

Exercise equipment is something we are looking into providing so thankyou for raising this. Good luck with your ongoing journey and everyone at New Beginnings wishes you all the best.

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