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Speedy service

Posted By MSLady

"Speedy service"

About: Talking Therapies Rotherham

(as a service user),

Really speedy service which is excellent, I had my first appointment on the day I contacted them… amazing!!

Natalie was very good, a little too empathetic at times I felt but she was professional, listened to me and we had a frank conversation about everything.

I would be very happy to continue my therapy with Natalie if that’s possible

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Responses

Response from Faye Braich, Clinical Lead & Cognitive-Behavioural Psychotherapist, North Lincolnshire Adult Mental Health and Talking Therapies Care Group, ROTHERHAM DONCASTER AND SOUTH HUMBER NHS FOUNDATION TRUST yesterday
Faye Braich
Clinical Lead & Cognitive-Behavioural Psychotherapist, North Lincolnshire Adult Mental Health and Talking Therapies Care Group,
ROTHERHAM DONCASTER AND SOUTH HUMBER NHS FOUNDATION TRUST

Clinical Lead at Rotherham Talking Therapies Service

Submitted on 30/06/2025 at 15:39
Published on Care Opinion at 15:39

picture of Faye Braich

Hey MSLady,

This is such fabulous feedback! I'm so pleased we were able to offer you your first session on the same day you got in touch with us. I know it can be really hard to have to wait for that first session once taking that initial step to access support. So knowing we could arrange your appointment so swiftly is fantastic.

Thank you for the wonderful feedback about Natalie, I will pass this along to her and I'm sure she'll be happy to see it. I wish you the best of luck with your treatment. Thanks for your time.

Kindest regards,

Faye

Clinical Lead

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