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"visit to OT dept"

About: Occupational Therapy / Occupational Therapy Rheumatology Outpatients

(as a service user),

Reception staff wonderful , very polite , helpful and welcoming 

OT staff very kind, professional, helpful and informative 

Waiting area bland , hot and automatic doors appear to stick and make annoying noise 

A bit of colour in the waiting  area would be nice , calming classical music or white noise would be helpful too , privacy for reception staff to talk etc 

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Responses

Response from Terrianne Thomson, Perth and Kinross Health & Social Care Partnership 4 months ago
Terrianne Thomson
Perth and Kinross Health & Social Care Partnership
Submitted on 04/07/2025 at 17:18
Published on Care Opinion at 17:18


picture of Terrianne Thomson

Thank you for taking the time to feedback to our services.

Its great to hear your experience was a positive. Its very rewarding to hear such great feedback about our reception team and OT team.

Your feedback will be shared.

We also take on board your feedback about the waiting area, with some good suggestions and will take these forward.

Thanks again your story is extremely valuable in celebrating what we do well but also where we can make improvements.

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