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"I was always made to feel like it was my fault"

About: Oughtibridge Surgery

(as the patient),

I recently had some polyps removed and was told the results would go back to my own GP. When I asked at reception, I was told they had come back and it would be best to make an appointment if I wanted to discuss this.

I did try to make an appointment, but was told that the hospital would contact me and was immediately refused an appointment for 5 weeks.

I have had severe worry about having bowel cancer, which thankfully came back clear after chasing this with hospital for over a week.

Then I tried to make an appointment with my doctor to see about why my feet are swelling, only to be told it’s probably because I smoke and have asthma.

I was always made to feel like it was my fault and have now changed doctor.

In my experience, this surgery needs a shake up.

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