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"My mum received fantastic care from all the staff"

About: Royal Victoria Hospital / Day Hospital

(as a relative),

My elderly mum has heart failure and needed a review of her medication as some were causing side effects.

The gp we saw and two nurses were excellent and offered care, support and showed empathy throughout mums visit. They made mum feel important and that nothing was too much trouble. Genuine caring attitude which sadly appears to be forgotten in so many other NHS establishments.

The service mum received reminded us of good old fashioned care and attention that we all want to receive from our NHS. Thank you.

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Responses

Response from Lindsey Anderson, Senior Charge Nurse, Day Hospital, Royal Victoria Hospital, NHS Tayside 3 days ago
Lindsey Anderson
Senior Charge Nurse, Day Hospital, Royal Victoria Hospital,
NHS Tayside
Submitted on 01/07/2025 at 14:18
Published on Care Opinion at 14:18


Thank you for taking the time to leave such positive feedback. The staff within the Outpatient Unit strive to provide a service which exceeds expectations and are glad to hear their efforts are valued. Many thanks.

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