Care Opinion

Text size

Theme

Language

Videos in BSL or ISL
Help with language translation
Help with reading or listening

I have no doubt that you saved my husbands life

Posted By Mulmac

"I have no doubt that you saved my husbands life"

About: Scottish Ambulance Service / Emergency Ambulance University Hospital Wishaw / Emergency Department

(as a relative),

My husband had a heart attack recently the staff in Wishaw A&E were amazing, Anna was a credit to nursing with her calm professionalism. The ambulance staff Graham and Bobby, I can’t thank enough for the care and compassion that you showed my husband and me. I have no doubt that you saved my husbands life  

Thank you.

More about:
Do you have a similar story to tell? Tell your story & make a difference ››

Responses

Response from Julie Coyle, Senior Nurse - Emergency Care, University Hospital Wishaw, NHS Lanarkshire last month
Julie Coyle
Senior Nurse - Emergency Care, University Hospital Wishaw,
NHS Lanarkshire

Submitted on 01/07/2025 at 16:23
Published on Care Opinion at 16:23

Dear Mulmac,

Thank you so much for taking the time to share such kind and heartfelt words. We’re truly sorry to hear about your husband’s recent heart attack, but incredibly grateful to know he received the care and support he needed.

Your message has been shared with the teams in Wishaw Emergency Department and the Scottish Ambulance Service. Anna, Graham, and Bobby will be deeply touched to know the difference they made during such a critical time. Their calm professionalism, compassion, and dedication are exactly what we strive for every day, and your recognition means a great deal.

Wishing your husband a smooth and steady recovery. Please don’t hesitate to reach out if there’s anything more we can do.

Warmest regards,

Julie.

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
Response from Marie Kennedy, Patient Experience Manager, Corporate Affairs, Scottish Ambulance Service last month
Marie Kennedy
Patient Experience Manager, Corporate Affairs,
Scottish Ambulance Service

Submitted on 03/07/2025 at 15:15
Published on Care Opinion at 15:15

picture of Marie Kennedy

Thank you so much for your lovely feedback. Similar to my colleague Julie we are sorry to hear about your husband's recent ill health and need for emergency care. On behalf of the ambulance service we would like to pass on our thanks for your kind words. I'm pleased to hear you found the ambulance crew and NHS staff and in particular ambulance staff Graham, Bobby and Anna to compassionate and professional. We wish you and your husband all the best.

Warm wishes,

Marie

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
Opinions
Next Response j
Previous Response k