Firstly we were greeted with a lovely smile from both Sophie out amazing nurse and Ella and equally amazing student nurse who has a bright future ahead of her.
My mum came in for a Doppler on her legs and to get the re-dressed and she was treated with respect, care and her dignity was always taken care of.
Both my mum and I had been super stressed before we arrived for our appointment but all our worries and fears were dealt with and we were given advice that should have been given by the DN'S over a year ago!
Sophie is a credit to the NHS, she's respectful, kind, reassuring, explained everything to both myself and my mum, answered our questions, was non-judgemental, understanding and very caring.....as was the equally wonderful Ella.
In all honesty the NHS would absolutely thrive if we had more nurses like Sophie and with her by her side, I'm sure Ella is going to excell and become an equally amazing nurse.
Please pass this on to both teams members and thank them for everything they have done. We look forward to our visits now thanks to Sophie!!
"Our experience at EK Treatment Rooms"
About: East Kilbride Locality Support Service / Treatment Room (East Kilbride) East Kilbride Locality Support Service Treatment Room (East Kilbride) G74 1AB
Posted by Gezzs46 (as ),
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