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They were great!

Posted By Mum2CJ

"They were great!"

About: Princess Alexandra Hospital / Accident and emergency Princess Alexandra Hospital / Paediatrics

(as a parent/guardian),

Seen quickly, lovely caring staff. Was worried it would be busy and long waits to see a Dr, but in and out in only 4hrs, including CT & Xray. They were great! 

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Responses

Response from Shahid Sardar, Associate Director Patient Engagement Experience, PE, The Princess Alexandra Hospital 4 months ago
Shahid Sardar
Associate Director Patient Engagement Experience, PE,
The Princess Alexandra Hospital

Submitted on 11/07/2025 at 15:59
Published on Care Opinion at 15:59

Dear Mum2CJ,

Thank you for taking the time to share your feedback. Every comment we receive makes a difference. I am delighted to hear about the positive care you and your child received, and greatly appreciate your kind words.

We strive to deliver high-quality, patient-centred care, and experiences like yours motivate us to continue this work. Your kind words reinforce the importance of our efforts to create a supportive environment, particularly for families and young patients.

If you’d like to share more details about your visit, such as the department or staff members involved, please feel free to contact our Patient Advice and Liaison Service (PALS) at paht.pals@nhs.net or 01279 827084. This would allow us to personally thank those who made your experience so positive and to continue learning from what went well.

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