My son (8y) dropped a rock on his big toe sustaining what turned out to be a broken bone (tuft fracture of distal phalanx, with associated nail bed haematoma). From calling NHS 24 to attending the MIU, the care and professionalism by all staff was exceptional. On holiday from New Zealand, we experienced a level of care that we would envy back home. In particular, the staff at the MIU treated us with compassion, professionalism and high level of expertise. For this we are very grateful.
As a doctor (trained in Dundee) and an orthopaedic surgeon specialising in children’s orthopaedics, foot & ankle surgery and trauma, I appreciate the complexities of this type of presentation. The process of calling NHS24, talking to a trained professional team and having a timely appointment at a designated time at a MIU, rather that needlessly crowding an ED waiting room, is an excellent use of resource and would be welcomed as we look to introduce appropriate trauma pathways and MTCs locally in NZ.
We are most grateful for the help and support we received and offer our heartfelt thanks to the team at the MIU in Arbroath Infirmary for their communication and expertise. :)
"The care and professionalism by all staff was exceptional"
About: Arbroath Infirmary / Minor Injuries Arbroath Infirmary Minor Injuries DD11 2AT Arbroath Infirmary / X-rays and Scans Arbroath Infirmary X-rays and Scans Arbroath DD11 2AT NHS 24 / NHS 24 (111 service) NHS 24 NHS 24 (111 service)
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