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"Safe, secure and confident"

About: Plastic Surgery & Burns / Plastic Surgery Outpatient Local Anaesthetics

(as a service user),

Outpatients appointment at Plastic Surgery Unit Ninewells Hospital for a minor surgical procedure. Felt safe , secure and confident in the abilities of the staff .

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Responses

Response from Mary Crichton, NHS Tayside 3 hours ago
Mary Crichton
NHS Tayside
Submitted on 01/07/2025 at 08:26
Published on Care Opinion at 08:26


Dear Nonno,

My name is Mary Crichton, and I am the Senior Charge Nurse for the Plastics outpatient department in Ninewells Hospital. I sincerely appreciate you taking the time to share this feedback about your recent visit to the department. It’s wonderful to hear that you felt safe, secure and confident in the abilities of the staff.

Our team is dedicated to ensuring every patient has a positive experience when visiting the department. I know they’ll be delighted to receive your kind feedback, and I’ll make sure your message is passed along to them.

Your feedback is incredibly valuable in helping us to continually enhance our services. Thank you once again for taking the time to share your experience—it’s genuinely appreciated.

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