"Blood Tests - Booking on-line"

I find the quality of the blood testing service offered via QA (specifically including at Petersfield Hospital) to be excellent. However, the telephone booking service for an appointment is appalling with lengthy waits (20 minutes plus) just to speak to "the first available operator". I can book a trip to my local recycling centre on-line ("the local tip") in a few moments and without needless involvement with any human operator! Please save NHS staffing costs and introduce such an on-line scheme as soon as possible.