"A&E with Alzheimer's pt"

I attended Derry's Emergency Department on a weeday evening with my grandmother who is diagnosed with Alzheimer's. Unfortunately we did have a long wait when we arrived and my grandmother had to spend quite some time in a stretcher and on a chair in the waiting room despite bleeding quite badly. This was no fault of the staff who were all extremely busy and trying their best but in my opinion the department is very evidently lacking the funding/staffing ratio it requires.

Our experience changed the second Dr Conor arrived on his shift. He seen to my grandmother as soon as he could and continued to assess her regularly. He was so caring and empathetic towards her and had a great way at interacting with a person with Dementia. Dr Conor wore many hats inside the timeframe I was there and went above and beyond to provide compassionate care. This included undertaking tasks that a HCA or staff nurse would complete, but were not available to- and Dr Conor completed all without a complaint. He explained everything in detail to relatives and never made us feel rushed despite the ward being exceptionally busy. 

I would also like to mention Nurse Happiness who was also extremely busy but always took time to check in and help care for my grandmother. Nothing was too much of an ask, and her communication when working with someone with Dementia was just amazing. I can't thank both staff members enough.