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Addison disease and heart kidney liver issue

Posted By kalex88

"Addison disease and heart kidney liver issue"

About: Forth Valley Royal Hospital / Accident & emergency Scottish Ambulance Service / Emergency Ambulance

(as the patient),

Had an Addison crisis paramedic were great got me to forth valley without much issues due to complications with my heart 

Got in resuscitation team communication was calming 

Sent to iac base 2 where the plantation teams and practices were great and everything explained 

Staff polite and amazing worked hard for the patient care and did their best 

Finally I just wish there were better food options 

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Responses

Response from Marie Kennedy, Patient Experience Manager, Corporate Affairs, Scottish Ambulance Service 4 months ago
Marie Kennedy
Patient Experience Manager, Corporate Affairs,
Scottish Ambulance Service

Submitted on 03/07/2025 at 15:05
Published on Care Opinion at 15:05

picture of Marie Kennedy

Dear Kalex,

Thank you for your feedback- it's always so lovely for our staff to receive such positive feedback. I'm delighted to hear that you found the paramedic and other NHS staff members to be polite and you received a good level of care. Wishing you all the best in your recovery.

Kind regards,

Marie

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Response from Kirsty Meikle, Lead Nurse, Ageing & Health, Forth Valley 3 months ago
Kirsty Meikle
Lead Nurse, Ageing & Health,
Forth Valley

Submitted on 09/07/2025 at 11:06
Published on Care Opinion at 11:06

Dear kalex88

Thank you for taking the time to post this lovely feedback. I am sorry to hear you were unwell and required to be in our resuscitation room, I hope you are recovering from your experience.

Feedback such as this is most welcome, especially when staff are working under such challenging circumstances, I will ensure it is shared with the team.

Thank you again and take care.

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