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"Diagnosis of Herpes"

About: Sexual Health Services - Telford and Wrekin (Open Clinic)

(as a service user),

Both my partner and I visited the clinic today  and we both have nothing but praise for the experience we both had. We are in an established relationship but after myself experiencing some vaginal discomfort and sudden appearance of blisters we attended the walk in clinic.

Despite feeling anxiety and worry, we were both treated with so much compassion. I got a diagnosis of herpes which upset me during seeing the nurse. However, both the nurse and her second, were so incredibly lovely, reassuring, and helpful. I really appreciate the time and care that was taken and although the news wasn't what i wanted, their compassionate approach made it a little easier to digest.

The nurses were clear in next steps, what i needed to do, and how to manage symptoms, now and in the future.

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Responses

Response from Margaret Brothwood, Clerical Officer, Telford & Wrekin Open Clinic, Inclusion last week
Margaret Brothwood
Clerical Officer, Telford & Wrekin Open Clinic,
Inclusion
Submitted on 01/07/2025 at 09:32
Published on Care Opinion at 09:32


Thank you for your comments. At the clinic, we aim to ensure patients have a positive experience. We are pleased you found this to be the case in your recent visit.

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