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"They are amazing"

About: Urology / Ward 3 North Urology Day Procedure

(as the patient),

I had a flexible cystoscopy done in the day procedure unit building at the Belfast city hospital late June. I was greeted by a lovely nurse called Somy who made me feel so comfortable from the start and helped me feel at ease as I was very anxious. Ms woolsey is fantastic at her job and is very supportive also. I would like to just say a big thank you again to Somy and Ms woolsey they are amazing 

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Responses

Response from Julie Addis, Assistant Service Manager , Theatres Belfast City Hospital/Mater Hospital, Day Procedure Unit, Recovery, Belfast Health and Social Care Trust 3 months ago
Julie Addis
Assistant Service Manager , Theatres Belfast City Hospital/Mater Hospital, Day Procedure Unit, Recovery,
Belfast Health and Social Care Trust
Submitted on 22/07/2025 at 10:26
Published on Care Opinion at 10:26


Dear Brendan430

My name is Julie Addis I am the lead nurse for the BCH DPU, thank you for taking the time to give such lovely feedback on your recent visit. The staff always try to make every patient as comfortable as possible in what can be a very anxious time. I will pass on your thanks to Somy and Ms Woolsey.

Kind regards

Julie

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Response from Chris Thomas, Service Manager, Surgery and Specialist Services, Belfast HSC Trust 3 months ago
Chris Thomas
Service Manager, Surgery and Specialist Services,
Belfast HSC Trust
Submitted on 22/07/2025 at 13:51
Published on Care Opinion at 13:51


Dear Brendan430

I am the Service Manager Manager for Urology and I was delighted to read your very kind feedback about our service. I have passed your comments on to Ms Woolsey.

I wish you well and thank you again for taking the time to write to us through Care Opinion.

Kind regards

Chris Thomas

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