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"Impressed by the service I was receiving"

About: Endoscopy Unit / Bowel Cancer Screening

(as the patient),

The service was very good, with staff contacting me following my initial bowel test. Staff took the time to explain in detail what would be involved and also instructed me in detail about the bowel prep. On the day of the test, I was met by courteous and friendly staff and I was made to feel at ease by everyone I encountered. I was very impressed by the service which I felt was extremely professional. I have private medical insurance but I did not use it because I was dealt with relatively quickly and was impressed by the service I was receiving. Thank you to all involved. 

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Response from Jemma Gillespie, Endoscopy Lead Nurse, South Eastern HSC Trust 4 days ago
Jemma Gillespie
Endoscopy Lead Nurse,
South Eastern HSC Trust
Submitted on 27/06/2025 at 16:17
Published on Care Opinion at 16:17


John69,

Thank you so much for this great feedback.

I will ensure it is passed on to all who were involved in your care.

I hope you are keeping well.

Take care

Jemma Gillespie - Endoscopy Lead Nurse

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