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"I couldn't have asked for a better team"

About: Royal Cornwall Hospital (Treliske) / Gynaecology

(as the patient),

The minute I walked onto the gynaecology ward Helena made me feel so much calmer with her reassurances and kind words. Once in the room ready for my procedure I was greeted by Tom who has the most fantastic bedside manner and is very funny and totally put me at ease and explained everything in layman's terms and at all times made sure I knew I could stop the procedure if I needed to!

The procedure for me was rather uncomfortable because I'm a bit of a wimp but the team were so supportive (my apologies Helena for squeezing your hand so tight!)

Once the procedure was done Helena, Becky, Tom and Sonia couldn't have done more for me. They all checked on me and kept me focused by talking to me about things they knew (in such a short space of time) would keep my mind off my discomfort! Even offered me tea and biscuits when they had other patients to see!

I couldn't have asked for a better team to see me and wouldn't want anyone else. Great job guys, you're outstanding! Thank you

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Responses

Response from Christine Harrison, Health Care Assistant, Gynaecology Outpatients, Royal Cornwall Hospitals NHS Trust 6 days ago
Christine Harrison
Health Care Assistant, Gynaecology Outpatients,
Royal Cornwall Hospitals NHS Trust
Submitted on 27/06/2025 at 19:25
Published on Care Opinion at 19:25


empathypr37 your kind words are much appreciated and I know the team will be pleased to know they were able to support you through the procedure. I have shared your response with the team.

I am sorry to read that you found the procedure uncomfortable sadly some ladies do struggle a little more with having this investigation. However hopefully you will get answers to your issues in a few weeks and if needed a treatment plan will commence if necessary.

I wish you a speedy recovery!

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