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"Compassion, empathy and kindness"

About: Inclusion Thurrock (Talking Therapies)

(as the patient),

Ruth helped me beyond words to understand, cope and manage anxiety. Ruth was kind, caring and extremely considerate to my needs (which was high level) she took the time to understand me and accept who I am and made me feel comfortable and supported. She helped me to understand anxiety and helped me to learn strategies & coping mechanisms also the power of distraction.

I have had CBT many times, yet feel I didn’t get to where I needed to be, yet when Ruth became my therapist I just felt this sense of calm consideration and understanding from her with zero judgment. I have learnt so much, especially at one of the hardest times of my life.

I have always been extremely anxious and have had extreme fear of health anxiety being as my mum passed away of a cardiac arrest, I started CBT many times and it didn’t help, then found I was going downhill fast again so referred myself back for help.

During my sessions a few weeks in, I myself had a heart attack. Ruth was there for me and helped me with my anxiety and taught me to manage my fears and thoughts and feelings regarding to this and all my fears of anxiety.

I do feel I will always have an element of fear with anxiety for obvs reasons and also understanding that this is just a feeling and won’t harm me and Ruth taught me this. I am no way to the capacity that I was when I first started my sessions with Ruth. I have learned so much and now feel able to cope so much better and that’s all thanks to her.

Ruth is a credit to Inclusion, I am saddened that I won’t be having any more contact with her as she has done amazing to the point I no longer feel I need CBT, not saying I may not in the future as I may well and if so would request to have her again.

I find it hard to face people so had phone call sessions, yet opted for a face to face with Ruth as I just felt confident and safe enough to do so as like I said she understood me and I felt she was my safe space. So had face to face without being anxious, this was massive for me, a massive achievement, yet again I thank her for giving me the ability to feel safe and accepted.

Anyone who in the future gets Ruth as their therapist will be blessed, as I feel she can help anyone overcome fear of anxiety, I say this as I am not the easiest person to take on what is being said to me, I am hard work and my anxiety used to get the better of me to the point I couldn’t even speak as I would be so erratic and overwhelmed with anxiety, yet she stayed patient (needs a medal for that) and consistent with me.

I cannot sing her praises enough as we would be here all day… but will say again that Inclusion are blessed to have such an amazing, understanding patient, knowledgeable lady who shows compassion, empathy and kindness, she is an absolute credit to your establishment & to those who manage to have her be their safe person like she was mine.

I really am eternally grateful to her and wish her the best future…. In the kindest way I hope I don’t need CBT with her again, yet if I do it will be Ruth I would only want to help me on my journey to recovery & understanding ….. thank you 🙏

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