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"Lovely and caring and respectful of my wishes"

About: Lake Road Practice

In the process of having a respiratory condition diagnosed. Seen initially by Dr - v lovely and reassuring and explained everything. Currently seeing respiratory nurse and also v lovely, reassuring, explains everything, and involves me 100% in deciding the next steps. All exactly as it should be and I’m very grateful for being treated in this way. The review won’t let me mention your names directly which is a shame but hopefully my notes will tell you who you are! Thankyou both! PS - finding the ‘compliments/suggestions’ area of your website was much much harder than finding the complaints area - perhaps that needs addressing as it’s always nice to hear about the good stuff that you do as well as the not so good!

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