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"A positive endoscopy appointment"

About: Craigavon Area Hospital / Day Surgery Unit

(as the patient),

I recently attended CAH day procedure unit for endoscopy procedures. I would like to sincerely thank all staff involved in my care that day. 

From the reception staff warmly greeting me, my admission was completed by Jolene whom talked me through what to expect, the theatre staff (Louise, Anu, Sima, Smitha, Dominigue and especially Andrea) whom also talked me through each stage and kept me calm and informed throughout.

Andrea stayed at the head of the table the whole time, reassuring me, keeping me informed and calm throughout. She really was amazing.

And finally, Sinead who looked after me and took the time to listen to me during the recovery phase of my care. All team members were fantastic and a credit to their respective unit.

A special thanks to Mr Thompson and surgical team too for looking after me and keeping me safe and informed throughout too.  

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Responses

Response from Margaret Little, Clinical Sister, Day Surgery Unit CAH, Surgery and Clinical Services Directorate, Southern Health and Social Care Trust 4 days ago
Margaret Little
Clinical Sister, Day Surgery Unit CAH, Surgery and Clinical Services Directorate,
Southern Health and Social Care Trust
Submitted on 27/06/2025 at 09:22
Published on Care Opinion at 09:22


Thank you for taking the time to share your experience whilst in the department. It is lovely to read positive comments about the unit and staff.

We all pride ourselves on making our patients feel at ease and well informed during a stressful time for the patient.

I have forwarded your comments onto the staff who you encountered and hope you have recovered well.

Many thanks again

Maggie Little

Clinical Sister

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