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"Prescription Review "

About: Patford House Partnership

I had a telephone review for an ongoing prescription. The telephone line was awful, the questions unnecessary if the reviewer had read my notes! Then I was requested to provide a blood pressure reading. If this was notified beforehand it could have been provided on the call or better still a face to face appointment to be able to facilitate this.

It’s such a tick box exercise, not really a genuine review

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Responses

Response from Patford House Partnership yesterday
Patford House Partnership
Submitted on 30/06/2025 at 14:42
Published on nhs.uk at 14:42


Dear Patient, Thank you for your honest feedback. We are sorry to hear the telephone review did not meet your expectations. We appreciate your suggestions and will look into how we can make the process more personalised and clear in the future. Kind Regards, Julie Taylor - Operations Manager

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