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"Shocking comments made to new mum"

About: Maternity care / 2 East Midwifery Led Unit (MLU)

(as a relative),

My daughter was in the MLU in Craigavon Area Hospital after the birth of her first child and was horrified by the comments made by one of the midwifes. While speaking with my daughter the child began to cry in the cot and the midwife looked to him and made a very shocking and highly inappropriate comment. 

My daughter was obviously taken aback by this and asked if they speak to all the baby’s like that, to which they confirmed they do when they know they can get away with it, and I know the parent will be alright.

My daughter was shocked and deeply offended but being a new mother, she was exhausted and didn’t take issue with the midwife then and there. Unfortunately, the baby has had some ongoing issues, so my daughter has had a lot on her mind which is why she hasn’t made a formal complaint to date, however we feel it is important senior staff in the MLU at CAH are aware this is going on.

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Responses

Response from Brid France, Midwifery Sister Craigavon Area Hospital, Integrated Maternity and Women's Health, Southern Health and Social Care Trust 2 days ago
Brid France
Midwifery Sister Craigavon Area Hospital, Integrated Maternity and Women's Health,
Southern Health and Social Care Trust
Submitted on 01/07/2025 at 12:17
Published on Care Opinion at 12:17


picture of Brid France

As a trust we strive to ensure all our service users are treated with the utmost dignity and respect, I sincerely apologise for the inappropriate and unprofessional comments that were made to your daughter. I would like the opportunity to investigate this issue further if you could contact myself or Sister Campbell.

Sr France 02837561744

Sr Campbell 02837562317

Regards

Brid France

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