"It took far too much effort!"

It took far too much effort to get a simple change to my Nasobec Aqueous prescription implemented; even after it had been approved. I was trying to sync my medications so I only need one trip a month, but the request was wrongly rejected, requiring multiple follow-ups just to correct something that should have been straightforward.

This isn’t just about medication, it’s about a system that is fragile and often not working for patients. The disconnect between pharmacy, GP, and patient is stressful and exhausting, especially for people managing long-term conditions.

I'm grateful the issue was eventually fixed, but the lack of joined-up care shows how far the NHS has fallen. Patients shouldn't have to fight this hard for basic, approved care. It’s time this system worked with us, not against us.