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"Smear test "

About: Hendford Lodge Medical Centre, Yeovil

I have recently attended a routine smear test appointment with a nurse. After initial assessment, we proceeded to take the sample. I was asked if I would like a sheperone but I felt comfortable with a nurse that was going to take the sample so I declined. However, I really appreciated the offer especially if my nurse would be a male. She allowed me to undress in privacy and she was extremely gentle. She has explained what would happen next and explained what I would find in the letter when the results arrive. She also explained what she will do and talked me through the procedure. Post sample collection I was asked if I am ok and I was allowed privacy to dress myself. I am disabled and I really appreciated that I was allowed to get on and off the couch, dress and undress without being rushed. On top of that, she noticed that I have outstanding blood pressure review and outstanding bloods to be collected. She has offered if I would like to have this done on the same appointment. It was extremely kind for her to do this for me and seve me time to book additional 2 appointments for those to be done. She was very gentle while collecting bloods and very thorough with other examinations. Overall the room was spacious and clean and the nurse was extremely kind and gentle, very knowledgeable and very informative. She also wash her hand pre and post each examination.

On top of that I had some questions in regards of my medication order, therefore I spoke with the receptionist prior to my appointment. She also has been very helpful and didn't make me feel rushed or feel like I bother her unnecessarily. She has found out information for me that I needed and supported me with accessing their website and troubleshooting the problem I had previouslywith access. I have had an extremely pleasant experience throughout.

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