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Professional, helpful and caring

Posted By cruxkm56

"Professional, helpful and caring"

About: Specialist Therapy Services / Nottingham West Respiratory Services

(as a service user),

Both my husband & have COPD & have needed the services of the respiratory team for several years now. We have always found all of the nurses professional, helpful, & caring.

Our usual contact is generally Sonia who, in addition to the above, always makes us feel very comfortable & is very considerate of our circumstances, deteriorating abilities & overall health.

It was, during one such routine visit, that Sonia immediately arranged for my husband to be admitted to hospital where he was diagnosed with sepsis & therefore received very early treatment.

We cannot recommend this service & it's nurses enough.

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Responses

Response from Ilona Cannon, Team Lead, Cardio Respiratory Services (South Notts), Community Health Services 2 weeks ago
Ilona Cannon
Team Lead, Cardio Respiratory Services (South Notts),
Community Health Services

Submitted on 14/07/2025 at 17:53
Published on Care Opinion at 17:53

Dear cruxkm56,

Thank you for taking the time to share the experiences you and your husband have had with the Respiratory Service in Nottingham West.

In particular, it's wonderful to hear about the professional relationship you have developed with Sonia, and the holistic care she and the team have provided you. I have already shared this feedback with them.

I do hope your husband has recovered well from his hospital admission, and wish you both the best for your future health and wellbeing.

Kind Regards

Ilona Cannon

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