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My whole experience was excellent

Posted By waltzne67

"My whole experience was excellent"

About: North Devon District Hospital / Radiology (X-ray)

(as the patient),

My whole experience was excellent from booking through to leaving the department.  My individual  needs were embraced and my challenges manged perfectly.

All the staff were friendly, kind, efficient and professional.

Every element was explained, I was regularly asked if I had any questions and those raised were answered clearly and fully.

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Responses

Response from Gill Kite, Superintendent Radiographer/Radiology Governance Lead (Northern Services), Radiology, North Devon District Hospital (Northern Services), Royal Devon University Healthcare NHS Foundation Trust 4 weeks ago
Gill Kite
Superintendent Radiographer/Radiology Governance Lead (Northern Services), Radiology, North Devon District Hospital (Northern Services),
Royal Devon University Healthcare NHS Foundation Trust

I am a Diagnostic Radiographer with many years experience of working, and imaging patients, in all areas of the Radiology department. I am also responsible for the governance in Radiology and so make sure that we are compliant with the many ionising radiation regulations that dictate what we can and can't do in radiology, keep the patients and staff safe and ensure we are practicing safely. I also deal with our policies and procedures and oversee compliments, complaints and quality.

Submitted on 30/06/2025 at 09:45
Published on Care Opinion at 09:45

picture of Gill Kite

Dear waltzne67,

Thank you for taking the time to leave positive feedback following your appointment with us. I'm so pleased that you felt that you had an excellent experience of our service and that your individual needs and challenges were supported and managed well by the staff that you met, which is really important to us.

I will pass your kind comments onto the DXA team who will be very pleased to receive them.

Kind regards

Gill

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