"Exceptional appointment"

About: Sexual Health Services - South Staffordshire (Open Clinic) Sexual Health Services - South Staffordshire (Open Clinic) ST16 3AQ https://openclinic.org.uk/clinics/stafford-central-clinic/

Posted by Ach001 (as the patient), 5 days ago

I went to have a swab done and to collect the pill whilst I wait 3 weeks to have my coil fitted. The lady and man who did my appointment were very friendly and easy to talk to. Nurse put me at ease with everything which made the appointment exceptional. Would highly recommended this service.

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sexual health

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Andrew Garratt

Senior Administrator, South Staffordshire SHS & HIV Services,

Inclusion

I have been working in Sexual Health since 2004 and my responsibilities are Data Validating and responding to Care Opinion feedback. I am very passionate about my job and believe that the human touch is important with patient care.

Submitted on 27/06/2025 at 10:19

Published on Care Opinion at 10:19

Hi Ach001,
My name is Andrew and I am a Senior Administrator for the Open Clinic and part of my role is to respond to Care Opinion feedback. I would firstly like to thank you for taking the time to submit your feedback which does mean a lot to our team and is an important contribution to learning and service improvement.
I am pleased that you found the staff friendly and easy to talk to during your appointment. 😊
Kind regards,
Andrew Garratt, Senior Administrator

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