Text size

Theme

Language

"My care and treatment at Stobhill Hospital Day surgery"

About: New Stobhill Hospital / Assessment and Rehabilitation Centre (ARC) – Day Hospital New Stobhill Hospital / Ophthalmology

(as a service user),

I arrived on time and was met with a friendly receptionist at Day Surgery, my details etc were quickly taken and then I waited to be seen by nursing staff, again I was seen very quickly by a nurse who took my details etc, I was then in a waiting area for Day surgery to have my cataract removed, drops inserted into my eye and checks made, a lovely nurse came around with tea/coffee and biccies, I was called every quickly to theatre, a lovely nurse there explained everything to me and then I was in Theatre having my surgery done, kept informed by the eye surgeon at every stage, in no time I was heading back to the waiting area. More tea/coffee by another lovely nurse, everything explained to me about the after care etc, my treatment from start to finish was as it should be Excellent! Everyone at the Day Surgery at Stobhill Hospital were excellent and very caring, can't praise them enough "take a bow " nursing/Theatre staff.....thanks for making my time there easy and relaxing. 

Do you have a similar story to tell? Tell your story & make a difference ››

Responses

Response from Liza Campbell, Clinical Service Manager, Ophthalmology, NHS Greater Glasgow and Clyde 4 days ago
Liza Campbell
Clinical Service Manager, Ophthalmology,
NHS Greater Glasgow and Clyde
Submitted on 27/06/2025 at 17:16
Published on Care Opinion at 17:16


Dear Mama Bunty,

Thank you for taking the time to share your experience at the Day Surgery Unit at Stobhill Hospital. We're delighted to hear that arrival through to discharge was smooth, reassuring, and met with kindness and professionalism.

I am glad that the reception and nursing teams made you feel welcome and well cared for, and that the surgical and recovery process was clearly communicated.

We’ll be sure to pass on your thanks to the teams. They’ll be thrilled to hear how much their efforts meant to you. Feedback like yours is a real boost to the team and a reminder of the impact compassionate care can have.

Wishing you a smooth and speedy recovery, and thank you again for your kind words.

Best regards,

Liza

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
Opinions
Next Response j
Previous Response k