"Care after major car accident"

I will forever be grateful to the Scottish Ambulance Service and the incredible first responders who came to my aid after a serious car accident last year. Their quick actions, calm presence, and sheer professionalism quite literally saved my life.

From the moment they arrived at the scene, they kept me calm, reassured, and safe, even in the most terrifying of circumstances. I was airlifted to Raigmore Hospital thanks to their rapid response, and I truly believe that without their skill, care, and coordination, I wouldn’t be here today.

It takes a special kind of person to do what they do — to bring calm to chaos, to offer hope in a crisis, and to act with such courage and composure under pressure. They were not only highly trained professionals, but also incredibly kind, and I will never forget their voices or the comfort they gave me during those first critical moments.

Thank you from the bottom of my heart. Your work is heroic, and your impact lasts a lifetime.

After spending an extended period in Raigmore Hospital following the major car accident, I can honestly say the care I received across every department was nothing short of world class. From the moment I was admitted to the day I left, I was supported by an extraordinary team of professionals who not only helped me heal but made a truly difficult time bearable.

I want to extend my deepest thanks to the teams in Radiology, Physiotherapy, the Major Trauma Team, and Ward 3 Orthopaedic Trauma — every single person I encountered showed exceptional dedication, compassion, and professionalism. I was constantly reassured, listened to, and treated with respect — even on my most challenging days.

A special shoutout also goes to the porters and catering staff — the unsung heroes of hospital life. Your friendly faces, warm chats, and thoughtful gestures brought comfort and a touch of normality when I needed it most.

Every person I came into contact with played a part in my recovery — not just physically, but emotionally too. It’s easy to feel lost and overwhelmed during a hospital stay, especially after trauma, but the team at Raigmore made me feel seen, cared for, and safe.

From the moment I arrived, the professionalism, compassion, and sheer dedication of the staff were nothing short of extraordinary. The ICU team not only looked after my medical needs with exceptional skill, but they also treated me with humanity and dignity, even when I wasn’t fully aware of everything going on. When I moved to the HDU, that same level of care continued — calm, capable, and always kind.

I’d especially like to mention Julie and Shiobhan (apologies if I’ve spelled that incorrectly!) from ICU — their kindness and care made a lasting impression on me. They brought not only expertise, but genuine warmth and reassurance in some of my hardest moments.

It wasn’t just the medical treatment that made a difference — it was the way the staff spoke to me, reassured my family, and helped me feel safe when I was scared and confused. Every nurse, doctor, and support worker played a part in my recovery, and I won’t forget the small acts of kindness shown to me each day.

Recovering from an accident like that isn’t just physical — it’s emotional, too — and the team at Raigmore helped with both. A heartfelt thank you to everyone who looked after me. Your work changes lives, and it certainly changed mine.

Thank you all for the incredible work you do — you make a lasting impact far beyond the hospital walls.