Care Opinion

Text size

Theme

Language

Videos in BSL or ISL
Help with language translation
Help with reading or listening

An emergency admission with sepsis

Posted By Guitar

"An emergency admission with sepsis"

About: Northern Ireland Ambulance Service / Emergency ambulance response The Ulster Hospital / Emergency Department

(as a carer),

My husband was taken to hospital by ambulance when he developed sepsis. The ambulance crew were so reassuring and professional. The nurses in resus were very professional but also compassionate and caring to us both. All the staff we encountered went the extra mile to make a really tough situation a little easier. We would like to thank them all.

More about:
Do you have a similar story to tell? Tell your story & make a difference ››

Responses

Response from Jennifer Nicholson, Lead Nurse - Emergency Care, Emergency Medicine - A&E, South Eastern Health and Social Care Trust last week
Jennifer Nicholson
Lead Nurse - Emergency Care, Emergency Medicine - A&E,
South Eastern Health and Social Care Trust

Submitted on 24/06/2025 at 14:58
Published on Care Opinion at 14:58

Hi Guitar

Thank you for telling us of your experience you and your husband when you attended the Ulster ED. It is good to hear you both had a positive experience and were well cared for throughout during a very stressful time for you. I will share your comments with the staff who will appreciate them very much.

Best wishes to you both

Jenny

Lead Nurse Emergency Care

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
Response from Maggie Hamilton, Experience & Involvement Facilitator, Quality, Safety & Improvement, Northern Ireland Ambulance Service last week
Maggie Hamilton
Experience & Involvement Facilitator, Quality, Safety & Improvement,
Northern Ireland Ambulance Service

The Northern Ireland Ambulance Service (NIAS) Experience and Involvement Facilitator is responsible for developing and delivering high quality, effective services and processes for NIAS Service Users, Carers, their Advocates, the Public and NIAS Staff across Northern Ireland (NI) to facilitate and enable them to fully contribute to and participate in experience and involvement in relation to the NIAS.

Submitted on 26/06/2025 at 10:41
Published on Care Opinion at 10:41

picture of Maggie Hamilton

Good morning Guitar,

I would like to begin by thanking you for taking the time to share your experience of the Northern Ireland Ambulance Service. I am delighted to hear how reassuring and professional you felt the ambulance crew were with both you and your husband and that they made the situation a littler easier. It means a lot to our teams to hear that they have a made a difference to those they care for and I am sure they will be delighted to hear your lovely words.

I would like to share your feedback with the clinicians who attended to you on the day and in order to locate them I would require the following information:

o Date and approximate time of the incident

o The address the ambulance was dispatched to

If you are happy to share this information, I can be contacted at:

Maggie.hamilton@nias.hscni.net

I hope your husband is recovering well.

Kind regards,

Maggie

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
Opinions
Next Response j
Previous Response k