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"My day surgery"

About: University Hospital Wishaw / Day Surgery

(as the patient),

My experience in the day surgery unit was brilliant. After my procedure, I was taken into the recovery ward. I was cared for by Moria and Tracy, they were so lovely and kind to me. They both made me feel comfortable and well looked after. Such lovely ladies! My only concern was that it was incredibly hot which made it difficult for both patients and staff. 

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Response from Jennifer Baillie, Improvement Advisor, Quality Directorate, NHS Lanarkshire 2 weeks ago
Jennifer Baillie
Improvement Advisor, Quality Directorate,
NHS Lanarkshire

assists with admin of Care Opinion in NHS Lanarkshire. requires access to all NHS Lanarkshire stories

Submitted on 27/06/2025 at 18:48
Published on Care Opinion at 18:48


picture of Jennifer Baillie

Dear Mayx5

Thank you for sharing your experience of UHW Day Surgery

It can be a worrying time attending hospital for a procedure and I am so pleased to hear that the nurses took excellent care of you. This must have been very reassuring and helped you feel at ease.

I look forward to passing your kind words to the whole team who will get a real boost from hearing your feedback.

I hope you are recovering well.

Kind Regards,

Jen

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