"Rude"

When contacting your switchboard, it would much better if you trained them how to answer the phone for example "Good morning switch board how can I help" not the barked "SWITCH " I thought it was a robot? some what rude, then I get "DEPARTMENT" for some people the first contact they have is the switchboard, they may be having the day from hell, they do not need to be barked at, whoever trained this young man should hang their head in shame, and if you paid them for training I would request the money back. If I had ever answered a phone in such a manner when in work, I would have been reprimanded if I was lucky. So whoever deals with this you need to have a word or two 20/6/25