Care Opinion

Text size

Theme

Language

Videos in BSL or ISL
Help with language translation
Help with reading or listening

Excellent care, patience and professional manner

Posted By John R

"Excellent care, patience and professional manner"

About: Queen Elizabeth University Hospital Glasgow / Dermatology (Skin Conditions)

(as the patient),

I am currently being Treated by Doctor Areti and assisted by her Secretaries Lesley & Pamela and I have been very fortunate in that i have been Treated in both the Past / Present for Skin Conditions by the Dermatology Dept and the Care, Patience and Professional manner I have been shown has been Excellent as has the very Pleasant Manner shown during the Clinic appointments.The Ladies are a Credit to the NHS Service Glasgow & Clyde.

More about:
Do you have a similar story to tell? Tell your story & make a difference ››

Responses

Response from Kevin Torbet, Admin Assistant, Patient Experience and Public Involvement, NHSGGC last month
Kevin Torbet
Admin Assistant, Patient Experience and Public Involvement,
NHSGGC

Submitted on 26/06/2025 at 11:46
Published on Care Opinion at 11:46

picture of Kevin Torbet

Dear John R

Thank you for taking the time to share your kind feedback about the care you’ve received from Dr Areti and her team in the Dermatology Department.

We’re so pleased to hear that your experience — both past and present — has been consistently positive, and that you’ve felt supported with professionalism, patience, and kindness throughout your treatment. It’s wonderful to know that Lesley and Pamela have also contributed to making your clinic visits pleasant and well organised.

Your appreciation will be shared with the team, who will be delighted to know the difference their care has made.

Thank you again for your thoughtful message it really does mean a lot to the staff.

Kind regards

Kevin

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
Response from Charlotte Ashton, Lead Nurse, Dermatology, NHS Greater Glasgow and Clyde last month
Charlotte Ashton
Lead Nurse, Dermatology,
NHS Greater Glasgow and Clyde

Submitted on 26/06/2025 at 11:56
Published on Care Opinion at 11:56

Dear John R

Thank you for taking the time to leave comments about your care within Dermatology. I was pleases to note that you felt that you were always treated with care and patience. I was also pleased that the staff treated you with a pleasant and professional manner.

I will make sure that you comments are passed on to the staff involved.

regards

Charlotte Ashton

Lead Nurse

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful

Update posted by John R (the patient)

My pleasure Kevin the Ladies are a Credit to The Dermatology Department.

Opinions
Next Response j
Previous Response k