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"Great team work, kindness and compassion"

About: Royal Hospital for Children (Glasgow) / Accident & Emergency

(as a parent/guardian),

My daughter had a significant accident. From coming through the A&E door I was impressed with the skill, speed, kindness and regular updates from the staff to look after children.

They made the parents welcome, treated with kindness and ensured everyone was comfortable. They were 1st class.

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Responses

Response from Kevin Torbet, Admin Assistant, Patient Experience and Public Involvement, NHSGGC 3 hours ago
Kevin Torbet
Admin Assistant, Patient Experience and Public Involvement,
NHSGGC
Submitted on 01/07/2025 at 10:53
Published on Care Opinion at 10:53


picture of Kevin Torbet

Dear Pony mumma

Thank you for taking the time to share your experience on Care Opinion.

We're so sorry to hear about your daughter's accident, but we're incredibly heartened to know that you felt supported from the moment you arrived. It's our priority to provide not only expert care for our young patients but also compassion and reassurance for their families during such stressful times.

Your kind words mean a great deal to the team — we'll make sure they’re shared with everyone involved.

Wishing your daughter a smooth and speedy recovery.

Kind regards

Kevin

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