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A big shout out and thank you

Posted By nicyg56

"A big shout out and thank you"

About: CGL Birmingham / East Hub

(as a service user),

My support worker, Dan, forwarded me on to the Foundations for Change course, which started early April. The course was run by both Andy and Julie, who were both very competent course providers. I am currently detoxing off all prescription drugs and both Andy and Julie were very helpful and insightful at helping me navigate this difficult time. A big shout out and thank you. 10/10

I have also really benefitted from attending CGL's acupuncture sessions on a Wednesday afternoon. I first came into the sessions in or around November 2024, and since then I have attended weekly without fail. I've found the therapeutic benefits of the treatment invaluable. I also fine Dan to be a brilliant support worker - very approachable and helpful and supportive.

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Responses

Response from Lydia Broom, Service User Involvement Lead, The Service User Involvement Team, Change Grow Live Birmingham yesterday
Lydia Broom
Service User Involvement Lead, The Service User Involvement Team,
Change Grow Live Birmingham

Submitted on 30/06/2025 at 10:51
Published on Care Opinion at 10:51

picture of Lydia Broom

Dear nicyg56

Thank you so much for sharing your journey.

My name is Lydia and I am responsible for listening and responding to feedback about our service.

It was really inspiring to hear about the progress you’ve made and the dedication you’ve shown in your recovery. Your commitment to the Foundations for Change course, especially while going through the challenging process of detoxing from prescription drugs, shows how strong and determined you were to change your life for the better.

Attending CGL’s acupuncture sessions consistently since November 2024 is another incredible achievement. That kind of regular commitment shows how seriously you’re taking your wellbeing, and it’s wonderful to hear how much you’ve benefited from the therapeutic effects.

It’s clear that Andy and Julie played a meaningful role in supporting you through this, and your recognition of their guidance speaks volumes about the impact they’ve had. Your words about Dan also highlight how important compassionate, consistent support can be. It’s great to know he’s been such a positive presence in your journey. I’ve shared your kind words with everyone you mentioned and the rest of the team, and they were appreciated by all.

You’ve clearly put in a lot of effort and shown real resilience, which is something to be really proud of. Keep going, and I wish you all the best for the future.

Thanks once again and best wishes,

Lydia

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