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"My experience of the NHS"

About: Crosshouse Hospital / Gynaecology Heathfield Suite / Gynaecology University Hospital Ayr / Accident & Emergency

(as a service user),

In February I had to go to A and E at Ayr Hospital. I had terrible abdominal pain. ALL  the staff that I encountered were so kind and caring. After some treatment I was transferred to Crosshouse Hospital. I went to ward 4B. The nurses were wonderful, especially Katy (who really helped me during a worrying time). I was placed on intra venous antibiotics for 5 days.  I saw Dr Velu and Dr Inyang. They were both excellent.

In mid April I went to the day surgery unit at Crosshouse for a laproscopic hysterectomy. I was very stressed. I had not had an operation before. All of the staff were so kind and caring. I had not had an operation before.

My anaesthetist came to see me. Dr. Johnstone.  As soon as he entered the room an air of calm came with him. He put my mind at ease. I must thank him profusely for this. Then my surgeon, Dr. Inyang came. He explained exactly what he was going to do. He was also very calm and put my mind at ease too. 

My operation went extremely well and I went home that night. 

I must thank all the staff that I came into contact with. I cannot praise them enough. (Staff nurse Carolyn and nursing assistant Elaine, were very kind on my return to the ward immediately after my operation).

It is now 9 weeks since my op and I am making a great recovery

A huge thank you to all the kind NHS  Staff that I came in contact with.


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Responses

Response from Attica Wheeler, Midwifery and Site Director, Women and Children's Services, NHS Ayrshire and Arran 5 days ago
Attica Wheeler
Midwifery and Site Director, Women and Children's Services,
NHS Ayrshire and Arran

Manages Paediatrics both acute and community services, Sexual Health Services Gynaecology Services Maternity Services Fertility Services Neonatal Services SARC services

Submitted on 26/06/2025 at 13:26
Published on Care Opinion at 13:26


Der statusff74

Thank you for taking the time to share your experience with us following what must have been an anxious time for you. I am delighted to receive your feedback and will ensure the team are made aware of your lovely message.

I wish you the best of ongoing health for the future

Kind regards

Attica

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful

Update posted by statusff74 (a service user)

Dear Attica

Thank you for responding to my message also for your kind words.

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