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"Life threatening condition"

About: North West Ambulance Service NHS Trust / Emergency ambulance Wythenshawe Hospital / Accident and emergency

(as the patient),

Taken to A&E with ambulance after wonderful paramedics made some preliminary checks at home (also ECG, blood pressure readings) in left chest pain very sharp and strong on breathing, left chest pressure , back upper left pain (typically in also known condition-aortic dissection), pain radiated also to jaw, with left sided significant abdominal pain radiating also in left lower back, swollen left sided abdomen, headache, noses, high blood pressure notwithstanding lowering blood pressure medication was taken...

Troponin was elevated on A&E blood test.

Suddenly, when laying down in observation room suffered strong stabbing pain in left chest and blood in the mouth.

Clearly told about this to the doctor.

Instead of appropriate care, the doctor prepared discharge letter estimating it is reflux (never had it, neither its symptoms notwithstanding had been well examined by gastroenterologist in the past and diagnosed by them for another (bowel) condition).

Reflux diagnosis can be otherwise done after detailed diagnostic protocol, in any case not by A&E doctor without any symptoms or tests about it.

No CT chest or abdomen had been done at A&E at all.

And how described noted A&E doctor sudden sharp strong stabbing left chest pain and blood in the mouth seconds after it? It is for noted doctor funny taste in the mouth after burping!!!

I felt like this doctor was mocking a critically ill patient. Blood in the mouth after horrible chest stabbing pain is a very serious matter.

The most relevant anamnestic data otherwise clearly recorded noted doctor simply missed in their discharge letter.

Life threatening condition still without help. How long still????

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Responses

Response from Ashley Derbyshire, Patient experience programme manager & service manager, Patient Experience Team, Manchester University NHS Foundation Trust 2 weeks ago
Ashley Derbyshire
Patient experience programme manager & service manager, Patient Experience Team,
Manchester University NHS Foundation Trust
Submitted on 04/07/2025 at 15:18
Published on Care Opinion at 15:18


Thank you for taking the time to share your feedback and for bringing this to our attention. Patient feedback plays a vital role in helping us identifying areas for improve.

We are very sorry to hear that your recent had an unsatisfactory experience at your recent in our Emergency Department did not meet your expectations, attendance, and that you felt that your symptoms were not acknowledged or taken seriously. These interactions you describe fall well below the standard of care we strive to provide, and we sincerely apologise for any additional distress this may have caused during at what would already have been a was already a difficult time.

While it is unusual for to a patient to be discharged a patient with an elevated raised troponin level, unless there is a pre-existing condition that explains it, we the patient always has a high troponin which can occur in certain conditions. However, at this time,cannot comment any be certain why you were discharged without further information, and it is difficult to make further comments regarding your care without accessing to your patient records.

If you would like us to investigate your concerns in more detail, we encourage you to please contact the Trust’s our Patient Advice and Liaison Service (PALS) on 0161 276 8686 or by e-mailing pals@mft.nhs.uk, quoting reference number PO25/00006. A PALS investigation can will help us to determine whether the care you received was appropriate inadequate and provide some valuable feedback to the clinicians involved

Yours Sincerely,

The Patient Experience Team.

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