This afternoon I had an appointment for a Nurse led clinic at 14:00 in the Urology outpatients and Pelvic floor unit.
The appointment letter was quite clear that the appointment was at the hospital.
When I arrived I was told the appointment was a telephone appointment, unfortunately I did not have my original appointment letter with me so I could not contest this!
My wife and I had spent the afternoon travelling to the hospital, looking for parking and walking to the Urology dept.
Unfortunately my appointment didn't go very well as I was so cross at being messed about like this with people assuming I was the one who was wrong!
All I ask is if my appointment is changed I am one of the people who is advised of it!
"Wasting my time and theirs."
About: Southend Hospital Southend Hospital Westcliff-on-Sea SS0 0RY
Posted via nhs.uk
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