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The speed was impressive

Posted By kirkcaldy52

"The speed was impressive"

About: Queen Margaret Hospital / Urology Victoria Hospital / Urology

(as the patient),

Thanks to the Urology team for very quick response to my GP referral following my raised PSA levels.  I was quickly given a MRI and Prostate Biopsy to check on an abnormality.  Results were clear and now only need a PSA check every 6 months. The speed was impressive, all the staff handled my case with a high degree of professionalism. Thanks to everyone in Urology both at Victoria Hospital, Kirkcaldy and Queen Margaret Dunfermline for delivering such a high standard of service. 

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Responses

Response from Jacqueline Stecka, Senior Charge Nurse, Urology DTC, NHS Fife last week
Jacqueline Stecka
Senior Charge Nurse, Urology DTC,
NHS Fife

Submitted on 20/06/2025 at 10:33
Published on Care Opinion at 10:33

Dear kirkcaldy52

Thank you so much for your lovely feedback. I am delighted to hear you have received positive results following your assessment of your raised PSA levels, it must have been a worrying time for you.

We are very proud to be part of a team which can provide a prompt and reactive service, we will always strive to be professional and provide a high standard of care. It is reassuring to hear your comments praising this.

I wish you well and thank you again for taking the time to share your story on care opinion.

I look forward to sharing your feedback with all of the Urology teams involved in your care across both Victoria Hospital and Queen Margaret Hospital.

Best wishes

Jackie

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