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An outstanding clinician

Posted By HRTG

"An outstanding clinician"

About: New Stobhill Hospital / Gynaecology Clinic

(as the patient),

I had an urgent referral to Gynaecology following unexplained post menopausal bleeding. To be honest, I was dreading it, expecting a lot of discomfort and very anxious I’d faint. It’s such a vulnerable situation for any woman and, sadly, not every clinician empathises with that.

Dr Naheed, however, is quite simply in a class of her own. An outstanding clinician, completely focused on bespoke, compassionate patient care and an exemplary leader who encourages her team to play to their own unique strengths.

At this appointment, a student doctor was in to observe. He too was actively encouraged to support my care and to make the most of the learning opportunity. For example, he was able to ask questions about my negative experience (intolerance to) a medication. 

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Responses

Response from Kevin Torbet, Admin Assistant, Patient Experience and Public Involvement, NHSGGC last week
Kevin Torbet
Admin Assistant, Patient Experience and Public Involvement,
NHSGGC

Submitted on 26/06/2025 at 10:49
Published on Care Opinion at 10:49

picture of Kevin Torbet

Dear HRTG

Thank you for sharing your experience. We understand how daunting and vulnerable a situation like this can be, and we’re pleased to hear that Dr Naheed and her team provided such compassionate and personalised care.

It’s clear that Dr Naheed demonstrated not only clinical excellence but also a deep sense of empathy and respect, helping to put you at ease during a difficult time. We’re also glad to hear that the student doctor was supported in contributing to your care and learning from your experience in a thoughtful and respectful way.

Your feedback highlights the importance of patient-centred care and the value of nurturing future healthcare professionals through real, compassionate practice.

Thank you again for taking the time to share these kind words it really does mean a lot to the staff.

Kind regards

Kevin

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Response from Nikki Harvey, Lead nurse -Gynaecology, Gynaecology, NHS Greater Glasgow and Clyde last week
Nikki Harvey
Lead nurse -Gynaecology, Gynaecology,
NHS Greater Glasgow and Clyde

Submitted on 26/06/2025 at 10:58
Published on Care Opinion at 10:58

picture of Nikki Harvey

Dear HRTG,

Thank you so much for your thoughtful and heartfelt feedback.

We are truly grateful you took the time to share your experience, and we’re so pleased to hear that Dr Naheed and the team were able to support you with such care, compassion, and professionalism during what was clearly an anxious and vulnerable time. Your kind words are a testament to Dr Naheed’s exceptional commitment to person-centred care and her dedication to nurturing future clinicians through supportive learning environments.

Your feedback means a great deal to us all—thank you again. We wish you continued good health and wellbeing.

Warmest regards,

Nikki

Nikki Harvey Lead Nurse Gynaecology

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