"Good practice "

About: Beacon Medical Group Beacon Medical Group Plymouth PL7 1AD

Posted via nhs.uk 4 months ago

Had pain at the bottom of my spine. Rang 111 as I thought I may have fractured a bone because I have osteoporosis. After numerous phone calls from different departments, I was given an appointment to see a GP. I was thoroughly examined and no broken bones found, but unable to establish why I was in so much pain, told to take paracetamol and ibuprofen for two weeks. If still in pain to go back to my GP

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Lauren Legg

Patient Liaison and communication Lead,

Beacon Medical Group

Submitted on 12/11/2025 at 09:46

Published on Care Opinion at 10:25

Thank you for taking the time to provide Beacon Medical Group with your feedback on your experience with our services. We appreciate you doing this. Beacon Medical Group aims to provide our patients with the best possible experience at every encounter and we are pleased to learn that you have had such a positive experience. We are actively looking for new members to join our Patient Participation Group (PPG). The PPG contributes ideas feedback and suggestions to the practice to improve patient experience. Please see our website for more information.
https://www.beaconmedicalgroup.nhs.uk/health-information/ppg-sign-up/
Beacon Medical Group

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