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"Hernia repair"

About: Lagan Valley Hospital / Regional Day Procedure Unit

(as a service user),

Open inguinal hernia repair.

Excellent nursing from some members of staff who were kind and caring to me throughout my stay. Unfortunately the actions of one staff member were disappointing. Post recovery they never asked how I was, they just said my lift would be here at one and I needed to eat and drink, this was 12.30. I got the impression they were looking for their lunch break! I also heard two members of staff ‘chatting’ in an unprofessional way. I knew how I felt and at this stage i was in quite a lot of pain and annoyed at this lack of empathy or compassion, was it ignorance or lack of experience? Thankfully another staff member took over, they listened to me, sorted both my pain and medication for home liaising with anaesthetist to ensure everything was right, a perfect example of what a nurse in this area should be. Perhaps some mentorship from this staff member would go a long way! 

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Responses

Response from Hazel Maitland, Clinical Senior Staff Nurse Band 6, RPDC, LVH, South Eastern HSC Trust last week
Hazel Maitland
Clinical Senior Staff Nurse Band 6, RPDC, LVH,
South Eastern HSC Trust

I work in the RDPC on the surgical ward as a Clinical Staff Nurse Band 6. My role is to promote and monitor safe and effective practice, share my knowledge and skills to improve and lead patient care and develop the nursing team. I provide effective leadership and management to my Nursing team, contribute to delivering the organisations objectives and adhering to the Trust Values.

Submitted on 24/06/2025 at 11:27
Published on Care Opinion at 11:27


picture of Hazel Maitland

Hello, thank you for taking the time to leave your review. I am sorry to hear that your time spent on the unit was mixed with both positive and negative experiences. I am glad to hear the other Nurse who took over had a positive input in your post-operative journey. I hope you are recovering well.

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