My wife recently attended for a Colonoscopy.
From Reception to discharge, the service was excellent. All staff were personable, caring, well informed and competent.
Susan, Endoscopy Pre-assessment, was especially helpful and gave the necessary reassurance.
During the procedure, necessary sedation was provided, and the staff were kind and patient.
Full explanations were given at each stage, and the tea and toast in Recovery were very much appreciated.
Findings were explained and given on a printed page.
Access to the hospital, car parking and signposting were great.
Both my wife and I are disabled and in our eighties, so access to all areas was important; access was most acceptable!
The entire experience was comfortable and commendable!
"The service was excellent"
About: Downe Hospital / Day Procedure Unit Downe Hospital Day Procedure Unit BT30 6JA The Ulster Hospital / Endoscopy Pre Assessment The Ulster Hospital Endoscopy Pre Assessment Newtownards BT16 1RH
Posted by Wilk (as ),
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